If your questions aren’t answered here, please contact us at Stitch Upon a Time. We’re happy to help you.

After payment has cleared, you’ll be able to download your files under the “My Account” tab.
Returns & Exchanges

Digital Patterns:
Due to the digital nature of PDF Patterns, we will not refund any orders in which the pattern has been downloaded. In cases of duplicate patterns purchased, please contact us and we will be happy to help on a case-by-case basis.
Physical Goods:
Please inspect the contents of your package as soon as your order arrives. Your satisfaction is very important to us. If for any reason you are unhappy with your order, you can return your item(s). All physical goods have a 14 day return time that starts on the day the tracking shows the package was delivered. The buyer is responsible for return shipping. Once the item is returned in its original condition (unwashed, not cut), we will refund the original price paid, minus shipping cost and a 10% restocking fee. Fabrics which are cut, washed, or altered are not eligible for a refund or exchange.

Are Stitch Upon a Time patterns beginner-friendly?
Most of our patterns are rated for confident beginners. This means that you should be able to understand basic sewing terms and have the patience to take it slowly. You can always ask in our facebook group or message us for help.
Is there a current coupon code?
We always have the coupon code, Buy3AndSave25, for 25% off any 3 patterns or more. You can sign up for our email newsletter if you’d like to receive updates on sales and pattern releases.
Which patterns have A0 printing option?
All of the patterns that were created after July 2015 include the A0 option. You’ll see this information in each pattern listing as well.
What does A0 mean?
A0 is a size paper that is approximately 33.1 x 46.8 in. Most print and copy shops and office stores can print this size. It means less taping for you!
What are Scrundies?
Scrundies is the nickname for Scrundlewear, a ladies underwear pattern. This is also our most popular pattern.
How do I print the patterns?
You’ll find printing instructions in each pattern instructions. You should open the pattern in Adobe Reader (download the free version if you don’t have it already), note which pages you’d like to print by checking page 2, or check the chart titled “Print by Size” and then click ‘print’.
Make sure you select “size” then “custom scale 100%” OR “actual size” and “auto portrait/landscape”.
Follow the instructions in the pattern for piecing the pages together.
Can the patterns be printed on A4 size paper?
All files are PDF files that can be printed at home on Letter or A4 sized paper. Follow the printing directions in the file regardless of the size paper you’re using.
Where do I find fabric requirements?
Each pattern has a Quick Page Reference on page 2, look there for which page has “fabric” or “fabric requirements” on it. Also, our new patterns all have the requirements on the title page which are listed in the photos in the listings.
What kind of fabric can I use for your patterns?
Most of our patterns require knit fabrics but the info specific to each pattern is in the listing and/or the title page.
Do I need to have a serger to sew knits?
No, you don’t. You can use your regular sewing machine to sew knits. Check your owner’s manual for which stitches work well for stretch fabrics. Almost all machines have a zig zag stitch, that is my go-to stretch stitch. You just have to shorten the stitch length (bringing the zigs and zags closer together), be sure that you are sewing using the proper seam allowance, and trim off the seam allowance after each step.
Where can I buy knit fabric?
You’re in the right place because we now offer cotton/lycra jersey knit fabric here!
Raw Edge– the edge of a piece of fabric that is not finished; the cut edge of fabric.
Right Side- the pretty side of the fabric, what you want to see on the outside when finished.
RSF- right sides facing, also called RST in other patterns which means right sides together.
WSF- wrong sides facing, also called WST in other patterns which means wrong sides together.
Press- using an appropriately hot iron to remove wrinkles or to crispen seams. When pressing, you should lift the iron to move to the next area to be pressed as to not distort the fabric.
Basting Stitch- a stitch used to temporarily hold two fabrics together that can be taken out later, also used to gather fabric. Use the longest straight stitch length setting on your machine to achieve a baste stitch.
SA- seam allowance, the distance between the edge of the fabric and the sewn line.
CL or C/L – Cotton lycra
DBP – double brushed polyester fabric
FH – a fat half yard. 28in x 36in.
FOE – fold over elastic
HOBF – heavy organic bamboo fleece (400 gsm)
HTV – Heat transfer vinyl
OBF – organic bamboo fleece
OBV – organic bamboo velour
PUL – polyurethane laminate (waterproof fabric used with diapers, period panties, cloth panty liners, etc. to prevent leakage)
RTW – ready-to-wear (i.e. clothes you buy at a store)
SHOBF – super heavy organic bamboo fleece (500 gsm)